696 982 843
Frequently asked questions
I entered at 5:00 p.m., does this mean that I can leave at the same time on the day of my departure?
No, the arrivals are always at 3:00 pm and the departures at 11:00 hours. There is some flexibility, but your time of entry has nothing to do with your departure time. Keep in mind that we can receive a reservation to enter the same day you leave, and we will have to have the house ready for them to enter at the latest at 3:00 p.m.
Can I bring my pet?
Some houses allow the accommodation of pets, but others do not, so please do ask before booking.
Can I enter before 3:00 p.m.?
Whenever there is no exit the same day of your arrival there is no problem, that is, an early entry is subject to availability, so you should consult with us before requesting it.
What services are included?
Bed linen, towels and pool / beach towels
A cleaning included with change of towels and sheets for stays of more than 8 nights, for example; If your stay is 8 nights, you will have an intermediate cleaning on the 4th day.
1 cot and 1 highchair per property free of charge for children under 2 years old.
Flexible arrival and departure times whenever possible
New services due to COVID 19:
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation disinfected between stays
Guest self-check-in services
Guest passports and IDs collected online, pre-stay
Guests can opt out of the mid stay cleaning service